You can follow this step-by-step guide to learn how to enroll in Omnidesk Rewards and start earning points. Gemstones are credited only after your review has been approved and published on the site. Loyalty rewards generally cannot be combined with o

<div><h4 id="h_01K3N72WN95G7CNZEV2YM7T87S"><strong>How to enroll into Omnidesk Rewards?</strong></h4><p>You can follow <a data-end="122" data-start="94" href="https://theomnidesk.gorgias.help/en-US/omnidesk-rewards---how-to-enroll-2908138">this step-by-step guide</a><a data-end="122" data-start="94" rel="noopener"></a> to learn how to enroll in Omnidesk Rewards and start earning points.<br>&#xA0;</p><h4 id="h_01K3N6A5X5W1SMG23PEJ7PK19Y"><strong>How to earn gemstones?</strong></h4><div><div>You can earn gemstones through various actions, such as signing up, making purchases, engaging on social media, and referring friends. Here&#x2019;s the full breakdown:</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Sign Up</u></span></strong></div><div>Earn 300 gemstones just for creating an account.</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Place an Order</u></span></strong></div><div>Earn gemstones based on your membership tier:</div><div>&#x2022; Sapphire: 1 gemstone per $1 spent</div><div>&#x2022; Diamond: 1.5 gemstones per $1 spent</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Review Your Purchase</u></span></strong></div><div>Earn up to 650 gemstones by submitting a product review.</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Like on Facebook</u></span></strong></div><div>Earn 50 gemstones when you like our Facebook page.</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Follow on Instagram</u></span></strong></div><div>Earn 50 gemstones for following us on Instagram.</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Celebrate Your Birthday</u></span></strong></div><div>Receive 1,000 gemstones on your birthday.</div><div>&#xA0;</div><div><strong><span class="wysiwyg-underline"><u>Refer a Friend</u></span></strong></div><div>Get 1,000 gemstones when your friend signs up or makes a purchase using your referral link.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6B8CRPQJCM2MA22PYN6G4"><strong>How many gemstones do I earn per dollar?</strong></h4><div><div>Gemstones earned per dollar depend on your membership tier:</div><div>&#x2022; Sapphire: 1 gemstone per $1 spent</div><div>&#x2022; Diamond: 1.5 gemstones per $1 spent</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6BSF3KW67YZZ4QPT0K0CK"><strong>How do I redeem gemstones?</strong></h4></div><div><div>You can redeem your gemstones by logging into your account and using the loyalty widget on our website to exchange gemstones for rewards, discounts, or exclusive offers.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6D032EC0KP34BNTDTSAFK"><strong>Do gemstones expire?</strong></h4></div><div><div>Yes, gemstones expire 12 months after your last purchase or gemstone-earning activity.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6DAE5M9VH5VK6KPPHDRWW"><strong>I submitted a review but didn&#x2019;t get gemstones. Why?</strong></h4><p>Gemstones are credited only after your review has been approved and published on the site.</p><p>&#xA0;</p></div></div></div><div><h4 id="h_01K3N6E8B744DK8Q3P5MX68DPB"><strong>Can loyalty codes be combined with other discounts?</strong></h4><div><p>Loyalty rewards generally cannot be combined with other promo codes unless otherwise specified.</p><p>&#xA0;</p></div></div><h4 id="h_01K3N6PKYKMCBETXDB6E893AB0"><strong>Can I earn gemstones on sale or discounted items?</strong></h4><div><p>Yes, gemstones are typically earned on the final purchase amount after any discounts, unless otherwise specified in promotional terms.</p><p>&#xA0;</p><div><h4 id="h_01K3N6G3CBG4MGMWKJA15ZZ3QB"><strong>Can I transfer gemstones to another account?</strong></h4><div><div>No, gemstones are non-transferable and are tied to your individual account.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6GC7VNXJSF12VJR2J7WZV"><strong>How long does it take for gemstones to appear in my account after earning?</strong></h4><div><div>Gemstones are usually credited within 14 days after completing the qualifying action, such as a purchase or review approval.<br>If your order has been amended, the gemstones will be credited 14 days from the amendment date.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6M0MWEW0AP1H88FBBMQ6R"><strong>What happens to my gemstones if I cancel an order?</strong></h4></div><div><div>If you return a purchase, any gemstones earned from that order will be deducted from your account.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6MDXNR1V36CDVP9MJCH6M"><strong>What if I lose access to my account?</strong></h4></div><div><div>Please contact our customer support team for assistance in recovering your account and gemstones.</div><div>&#xA0;</div><div>&#xA0;</div><div><h4 id="h_01K3N6MSNVAAZHPHYQYECG0M7J"><strong>What is the Birthday Reward?</strong></h4></div><div><div><p>Our Birthday Reward is a special gift we give members every year to celebrate their special day! Simply add your day and month of birth to your member profile, and we&#x2019;ll automatically credit your account with reward currency&#x2014;up to 24 hours before your birthday, based on the date you&#x2019;ve entered.</p><p>The exact reward amount is determined by our current program settings, which you can view in your rewards dashboard or program details. You&#x2019;ll receive it once every 12 months as long as you remain a member. You can update your birthday if entered incorrectly, but the reward can only be earned once per year to ensure fairness for all members.</p><p>&#xA0;</p></div></div></div></div><h4 id="h_01K3N6N6XXEN0PS0EKGPQSB3QR"><strong>I made a purchase but didn&#x2019;t receive any gemstones.</strong></h4><p>Please email us at sales@theomnidesk.com if your gemstones are missing or incorrect.</p><div>Gemstones are typically credited within 14 days after completing a qualifying action, such as making a purchase or having a review approved.</div><div>If your order has been amended, the gemstones will be credited 14 days from the amendment date.</div><div>&#xA0;</div></div></div></div></div></div><div>&#xA0;</div></div></div></div></div>

Omnidesk Rewards - FAQ

Welcome! Follow these steps to activate your Omnidesk Rewards account and start earning points on purchases. Omnidesk RewardsClick here to begin: Enroll in Omnidesk Rewards. Verify Your EmailCheck your inbox for a verification email/code. Complete ve

<p id="isPasted">Welcome! Follow these steps to activate your Omnidesk Rewards account and start earning points on purchases.<br>&#xA0;</p><h2 id="who-this-is-for">Who this is for</h2><ul data-spread="false"><li><strong>New to Rewards</strong>: You&#x2019;ve bought from us before or you&#x2019;re new, but you haven&#x2019;t activated Rewards yet.</li><li><strong>Existing customers</strong>: If you&#x2019;ve purchased previously, be sure to <strong>use the same email</strong> you used at checkout so we can auto-sync your points.</li></ul><h2 id="what-youll-need">What you&#x2019;ll need</h2><ul data-spread="false"><li>A valid email address you use for Omnidesk orders.</li><li>Access to your inbox (for verification codes).</li></ul><p><strong>Omnidesk Rewards</strong><br>Click here to begin: <a href="https://theomnidesk.com/pages/rewards"><strong>Enroll in Omnidesk Rewards</strong></a></p><p><strong><img src="https://attachments.gorgias.help/g5KDM28BVymx9aBy/hc/qgaXzxaEK5MxvDWO/2025102406-a8d1e813-ba91-4027-a1a1-ebba0dd28c22-image.png" style="width: 600px;" class="fr-fic fr-dii"></strong></p><p><strong><br></strong></p><strong>Sign In or Create an Account</strong><p></p><ul data-spread="false"><li><strong>Existing customers</strong>: Enter your email and <strong>Sign in</strong>.</li><li><strong>New customers</strong>: Go to Omnidesk <a href="https://shopify.com/authentication/26616120/login">Account Signup&#xA0;</a>and <strong>Sign In.</strong></li></ul><p><strong>Verify Your Email</strong><br>Check your inbox for a verification email/code. Complete verification to continue. Tip: If you don&#x2019;t see it within a minute, check <strong>Spam/Junk</strong> or <strong>Promotions</strong>.</p><p><strong>Authorize Access</strong><br>You may see a screen asking you to allow access to your customer profile so Rewards can function. Choose <strong>Allow</strong> to continue.</p><p><strong>You&#x2019;re In!</strong><br>You should now see your <a href="https://theomnidesk.com/pages/rewards"><strong>Rewards dashboard</strong></a>&#x2014;with your points balance, ways to earn, and available rewards.</p><p>&#xA0;</p><h2 id="troubleshooting">Troubleshooting</h2><ul data-spread="true"><li><strong>I can&#x2019;t see my points.</strong><br>Make sure you&#x2019;re signed in with the <strong>same email</strong> used at checkout. If you used <strong>Sign in with Apple/Google</strong>, use the same method again. Some Apple sign-ins use a private relay email; that&#x2019;s okay&#x2014;just use the same login method.</li><li><strong>Still not seeing past purchases.</strong><br>Contact Support at sales@theomnidesk.com with your order number(s) and the email you used at checkout so we can manually review and sync.</li></ul><p>See More <a href="https://support.theomnidesk.com/hc/en-us/articles/50162354335769-Omnidesk-Rewards-FAQ">FAQ</a></p>

Omnidesk Rewards - How to Enroll

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